Shipping & Returns
- What is an Ebook?
The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.
- Do I need any special software to read an Ebook?
Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. Ebooks in Word format will require Microsoft Word. Many Ebooks come in exe format which can be read on any PC.
You will also need extracting software such as Winzip ( www.winzip.com ) to unpack your purchase from the ZIP folder that it will arrive in.And this is a must have download manager software "DOWNLOAD ACCELERATOR PLUS". Fastest download software i ever seen! Get it 100% free by clicking here Download Accelerator Plus free edition!
- Will I get an instant download of my purchase?
Yes. After you have made your payment, you are then redirected to a page where you can download your purchase straight away.
- Which methods of payment do you accept?
Currently we accept credit card and debit card payments by PayPal.
If you haven't got a FREE PayPal account Click Here to get one!
- If I could not find download links after payment completed, what shall I do?
After payment completed you need to click on 'Return To The Merchant' button to be redirected to the download page.
But if any error or you did not click the mentioned button, you need to log in to your account using your email and password used when you was creating your account on this website.
Or click this link to be on log in page... Login Page
At the first page after logging in, you will be on your account page where it is your private area.
You just need to find the link named "view the orders i have made" and click on it.
Then it will show you the list of your completed order(s) which you can click on one of those links named 'View Order'.
Then you will be redirected to the download page of the chosen order. Now, click the name of the product to download each singlet item of your order.
Please be noted that the download links have their own expiration date and limited number of download times.
So, better download all products as soon as you can after payment completed.
If you still really could not download your products, what should you do then?
Please contact us in order to get download links via email manually. (which may take up to 24 hours or more).
Simply click here to Contact Us !
- Another suggestion in case of a download problem.
After payment completed, if you redirected to a blank page instead of download page.
Please click "Log in" or "My account" link at the top menu.
Now, you will be at "My Account" panel which you can either...
Click on the "View" link on your latest order.
And click the name of products in "Download Links" table to download the products you paid for.
Click on the "View the orders I have made" link.
And now click the "View Order" link of the latest order you have made.
Find "Download Links" table, there will be download links as names of the products.
Just click on those product names in "Download Links" table to download them.
However; in some cases, there will not show any download links at all which may caused from some hidden error while purchasing.
You can shoot an email to the admin asking for download links of the products you paid for via email manually.
Sending us an email just click the "Contact Us" link, at the bottom menu.